Shipping policy
Shipping Policy — Comfort Through Cancer
Last updated: 2026.02.27
Comfort Through Cancer ships supportive wellness products through selected fulfillment partners and professional courier services.
By placing an order, you agree to the terms below.
📦 Order Processing & Binding Orders
All orders placed through our website are BINDING.
Once an order is submitted and payment is completed, it immediately enters processing with our fulfillment partner and cannot be cancelled or modified.
Please review your order carefully before confirming your purchase.
Orders typically require 7–14 business days for processing and production before shipment.
Processing times may vary during peak periods.
🚚 Shipping Time
Shipping times depend on the fulfillment center and destination country.
Estimated delivery timelines are provided at checkout when available. These are estimates only and are not guaranteed.
Delivery delays may occur due to:
• Weather conditions
• Carrier delays
• Customs processing
• Public holidays
• Operational disruptions
Once the parcel has been handed to the carrier, delivery timing is outside our control.
Comfort Through Cancer is not responsible for shipping delays caused by courier services.
📍 Address Accuracy
Customers are responsible for entering complete and accurate shipping details.
Comfort Through Cancer is not responsible for:
• Incorrect addresses
• Incomplete information
• Failed deliveries due to customer error
• Returned parcels caused by incorrect details
Reshipping costs, if applicable, are the responsibility of the customer.
📦 Tracking Information
Tracking is provided for all orders.
You will receive a tracking number once your order has been shipped.
Please allow the full processing time before requesting tracking updates.
If you require assistance tracking your parcel, you may use the tracking link provided in your shipping confirmation email.
📦 Fulfillment Locations
Products may ship from different fulfillment centers depending on inventory availability and sourcing.
If multiple products are ordered, they may arrive in separate shipments.
📦 Delivery Responsibility
Orders marked as “Delivered” by the carrier are considered fulfilled.
Comfort Through Cancer is not responsible for:
• Carrier-marked delivered parcels
• Stolen packages
• Delays caused by shipping providers
• Refused deliveries
🧱 Force Majeure
We are not liable for delays or failures resulting from circumstances beyond our reasonable control, including but not limited to:
• Natural disasters
• Transportation disruptions
• Government actions
• Supply chain interruptions
📩 Contact
For shipping inquiries:
📧 Please use the contact form if you have any questions or requests.
